We had our front door and side lites replaced and repaired water-damaged sub-floor at entry.Integrity was a pleasure to work with from the very start. I called their office and spoke to a gentleman who scheduled their sales manager to meet with me in my home the next day. After reviewing our options, we were left with plenty of material to make an informed decision.
Once we decided to go with Integrity (due to product quality and pricing), the sales manager promptly returned to my home to complete the paperwork and accept a down payment. Factory measurements were taken shortly after that and we were given a 6-8 week timeframe (due to workload at the manufacturer).
The installation work was completed a week earlier than expected due to a cancellation in their schedule. The installers were pleasant to be around, professional and performed quality work.
We were so pleased with the service provided that we are already a repeat customer… we called the sales manager to ask about windows, he arrived at our home the same day, and we are currently awaiting installation
At Integrity Window we have been so pleased to find letters from our satisfied clients over and over again. Not only is it such a thoughtful way of them to enclose payment and a note of gratitude – it always makes the crew so happy to come back to the office with a customer letter. We know that when you’re choosing a window company you want someone that you can trust – trust they are quoting you a fair price for the quality you expect, trust that the final bill will be as quoted, trust they arrive on time and work diligently and respectfully while they’re on the job and trust that they won’t leave your house and your yard a mess.
Although we can TELL you that’s how we do business at Integrity Windows, we hope that these letters from our customers can help SHOW you that our window, door & siding customers are not only satisfied with the quality of the product we install, they’re grateful for the efficiency and professionalism shown throughout the installation process.
Why trust your house to a national chain or franchise with minimum wage installers (i.e. Home Depot, Lowes, Universal Windows, etc.) when you can rely on a small, local business with the same team of quality installers that care about customers and their homes? If you’re looking for new windows, doors or siding in the Lakewood / Cleveland area (Rocky River, Bay Village, Westlake, Avon, Avon Lake, North Olmsted, Fairview Park, etc…), let us provide you with a free estimate for your window, door and siding needs.