We had our front door and side lites replaced and repaired water-damaged sub-floor at entry.
Once we decided to go with Integrity (due to product quality and pricing), the sales manager promptly returned to my home to complete the paperwork and accept a down payment. Factory measurements were taken shortly after that and we were given a 6-8 week timeframe (due to workload at the manufacturer).
The installation work was completed a week earlier than expected due to a cancellation in their schedule. The installers were pleasant to be around, professional and performed quality work.
We were so pleased with the service provided that we are already a repeat customer… we called the sales manager to ask about windows, he arrived at our home the same day, and we are currently awaiting installation